Purchase Process and Next Steps
Here is a comprehensive journey through Baluna’s equipment acquisition process. From the moment you choose to enhance your business with our state-of-the-art equipment, through the crucial startup phase, to the ongoing support and maintenance, we’re with you every step of the way.
Purchase
- Equipment Selection: Personalized guidance to select the right equipment for your needs.
- Ordering Process: Details on how to place your order, including payment and financing options.
Delivery
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Curbside Delivery:
- Predelivery Inspection
- Packaging and Protection
- Careful Loading
- Adequate Assurance
- Cautious Transport
- Careful Discharge
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White Glove Delivery:
- Includes all steps of Curbside Delivery, plus:
- Specific Unpacking
- Moving to Location
- Disposal of Packaging Material
Startup
- Preparation:
- Coordination with technicians for electrical and water connections.
- Verification of workspace and equipment accessibility.
- Preparation of sanitizing solutions and supplies for demonstration.
- During Startup:
- Training sessions for staff.
- Demonstration of functionality and product consistency adjustments.
- Active feedback to ensure understanding and satisfaction.
Aftersale Service
- Maintenance and Repairs: Information on scheduling preventive maintenance and requesting repairs.
- Continuous Technical Support and Advice: Access to technical support and advice to optimize equipment use and maximize performance.
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